Mobile module [April 07]

New optional module gives access via PDAs [Windows Mobile OS]. Excellent for mobile service and sales operations. Create Activities [eg jobs, tasks etc] and then push/sync them to PDAs. Mobile users can update/complete and then sync back to the core system.

Custom data [Jan 07]

New functionality to allow users/administrators to create their own custom data fields and forms in both Contacts and Activities.

Contact Cloning and Mirroring [Aug 06]

New functionality to create a new Contact record by "Cloning" an existing record. Plus, update an existing Contact record with information "mirrored" from another Contact [excellent for eg: updating new address information across all Contacts at an organisation].

Improved list filtering [April 06]

New capability to filter lists by date range.

Improved Custom fields [Feb 06]

Enhanced custom fields - now you can define custom field types, eg: text, numerical, date, list].

Newsletters [Nov 05]

New functionality to manage subscriptions and sending of email newsletters to Contacts.

Multi-person / organisation tracking [July 05]

New functionality to keep track of multiple persons/departments within an organisation. Track activities etc by individual and also consolidate for a full picture of everything across the organisation.

Lock historical data [June 05]

New functionality to allow an administrator to "lock" completed Activity data [according to User Role].

Improved integration with other systems [May 05]

A new "external ID" field enhances the capability to reliably and accurately import data from other systems. For example you could display sales data from your financial software against each customer record in i-Track.Net.

Personalised screen layouts [May 05]

Need the fields on an Activity screen arranged/displayed in a particular way? No problem, we can customise screens for you. All new screen layouts are available in a screen library in the Admin area.

Customer Case study [Mar 05]

"I-Track.Net is great value for money and possesses all the main features and qualities of any of the more expensive CRM’s we looked at.”. Download a copy of the full case-study document here.

Improved lookup/searching [Feb 05]

New, search in-field function speeds data entry.

Outlook Calendar integration [Nov 04]

Generate an Outlook calendar invitation from i-track.net.

Public/Customer Access [Sept 04]

Allows "Public" to enter a request, which is acknowledged and assigned to a definable User, also with an optional email notification.

User Record Security [Sept 04]

A significant enhancement that allows administrators to manage access to data by User. For example, User A's data is visible to Users B, C and D, but not User E.

Email [Aug 04]

Email a Contact directly from within i-track.net

QuickSearch enhanced [Aug 04]

Manage which fields you want QuickSearch to lookup.

New, additional Project Rererence field [Aug 04]

Useful for profiling/reporting. User-definable field label.

Links [June 04]

A powerful new function that allows you to Link external documents, files, or even web pages to any Contact in your database. So, from a Contact record, you could for example link [and launch] a contract document, a site plan or whatever you wish ...

New Interface [June 04]

Easier on the eyes and improved navigation.

Email Alerts [May 04]

Automatically emails the Assignee/Owner when any of their projects or tasks are created or edited [configurable]. Also useful for notifying external contractors.

Knowledgebase [March 04]

Create / maintain / search knowledge "articles" in a logical flexible tree structure.

QuickSearch [March 04]

Universal search function to quickly find Projects, Tasks, ToDos or Contacts.

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